• Planning and Customer Service Associate

  • Overview

    Antech Diagnostics, the largest exclusively commercial veterinary diagnostic laboratory in the nation, is in search of a Planning and Customer Service Associate working out of our Brownsburg Location.


    As part of the VCA Family, which operates the largest network of freestanding, full-service animal hospitals in the nation, Antech Diagnostics delivers state of the art testing and consulting services to practicing veterinarians.  Our diagnostic spectrum of tests in the areas of chemistry, pathology, endocrinology, serology, hematology, and microbiology enhance veterinarians’ ability to detect, diagnose, evaluate and prevent disease and other conditions affecting animals.



    • Create and maintain a 12 month master production plan
    • Create 1 month production schedule for finished goods in the right quantities to support order fulfillment, efficiency and inventory targets
    • Manage all finished-good and raw material inventory levels according to set safety stock requirements
    • Work with purchasing department to ensure on time delivery of raw materials and office supplies
    • Work with manufacturing department weekly to ensure schedule is being met and to evaluate changes needed for future plan
    • Work within the ERP system to update product structures, implement new items and communicate with finance department
    • Serve as manufacturing’s customer service representative with regard to customer communication regarding existing and future orders
    • Assist shipping department with the fulfillment of daily sales orders and communicate shipment confirmation to internal purchasers
    • Assist with inventory control by managing the cycle count schedule and executing physical counts


    • Associates degree required/ Bachelor degree preferred
    • Experience in Supply Chain Management or related discipline preferred
    • Experience with MRP / ERP system required; preferably QAD
    • Must work well in a team environment and have strong communication skills, both verbal and written
    • Must be comfortable with Microsoft Excel, specifically functions, formulas, conditional formatting and pivot tables
    • APICS certification a plus
    • Organized with ability to multi-task in a fast paced environment. 
    • Ability to work independently and as part of a team


    We are a rapidly growing, stable company with excellent advancement opportunity. Medical, dental and vision benefits, plus 401(k) plan and employee pet health benefits available, too!

    If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!


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