Antech Diagnostics

Director, Consultation Services

ID 2021-4489

Overview

 

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Aniamal Picture for Job Posting

 

For more than 30 years, Antech Diagnostics has been the hallmark of the veterinary industry.  At the heart of Antech is our love for pets. Today Antech is driving the future of pet health as part of Mars Veterinary Health, a family-owned company focused on veterinary care.

 

Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom.

 

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets.

Responsibilities

Antech Diagnostics  is looking for a Director, Consultative services.  Our Director, Consultation Services is responsible for overseeing a group of Veterinary Consultation Professionals.

  • Liaison with lab coordinators/sales representatives to resolve client disputes
  • Follow up with clients and/or lab coordinators to resolve escalated issues
  • Collaborating with Marketing by reviewing consultation materials and providing feedback as needed
  • Overseeing the scheduling of Consultation Professionals to get the best coverage for client needs
  • Conference meeting every 2 weeks to establish continuing education opportunities
  • Approve and promote continuing education opportunities for personnel
  • Participate in all labC conference calls. Discuss the issues that arise in the lab, present and clarify for lab management to look into further and address concerns
  • Serve on the Medical Innovation/Advisory committee.
  • Manage a group of veterinary professionals
  • Follow up with lab managers to handle complaints, issues and errors brought up in the LabC meetings
  • Assist lab supervisors and managers to review matching rechecks
  • Assist with inquiries from 24 hour lab managers
  • Consultation numbers to complete a certain number in a given period to meet productivity goals
  • Consult with clients regarding case management and interpretation of laboratory results
  • Build rapport with clients in the process of consultation
  • Provision of continuing education presentations as required
  • Participate in consultants continuing education seminars and journal discussion
  • Assist in other duties relevant to Veterinary Consultation and other lab services

Qualifications

Our  Ideal candidae will have the fallowing  qualificarions and experieence: 

  • Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent
  • Board-certification in Small Animal Internal Medicine (ACVIM)
  • Minimum 5 years’ clinical experience since completing board certification.
  • Minimum 5 years’ managerial experience
  • Track record of high-quality continuing education.
  • Fluency in the English
  • A strong commitment to practicing the highest standards of medical quality while upholding the veterinary code of ethics.
  • The ability to think outside the box, with a keen attention to detail.
  • Analytical and problem solving skills
  • Ability to prioritize
  • Strong passion for helping people and animals
  • Organized with the ability to multi-task in a fast paced environment
  • Proven ability to work effectively with clients and management is required
  • The ability to work effectively remotely with minimal supervision

 

 

Antech Diagnostics provides sophisticated testing and consulting services used by veterinarians in the detection, diagnosis, evaluation, monitoring, treatment, and prevention of diseases and other conditions affecting animals.

 

We are a rapidly growing, stable company with excellent advancement opportunity. Medical, dental and vision benefits, plus 401(k) plan and employee pet health benefits available, too!

 

If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!

 

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