Antech Diagnostics

Technical Support Representative

ID 2021-4872

Overview

Antech Diagnostics, the largest exclusively commercial veterinary diagnostic laboratory in the nation, is in search of a Technical Support Rep. reporting directly to Technical Support Supervisor.

                    

As part of the VCA Family, which operates the largest network of freestanding, full-service animal hospitals in the nation, Antech Diagnostics delivers state of the art testing and consulting services to practicing veterinarians.  Our diagnostic spectrum of tests in areas of chemistry, pathology, endocrinology, serology, hematology, and microbiology enhance the veterinarians ability to detect, diagnose, evaluate and prevent disease and other conditions affecting animals.

Responsibilities

Are you a Veterinary Technician looking for a new challenge within the animal health field? Do you have prior experience within the Animal Health industry? Do you have a passion for helping animals and enjoy working in a fast paced environment; Antech Diagnostics has the perfect job for you!

 

Antech Diagnostics is looking for an outstanding Technical Support Representative for our night (graveyard) position.

 

Our Technical Support Representatives provide client service and technical support for our veterinarian customers whom utilize our Radiology telemedicine services.  They identify, troubleshoot and resolve connectivity problems encountered when transferring  images from the client's system to Antech's systems. In addition to providing t technical support to our team of Radiologist.

 

Qualifications

The Ideal candidate will have the following experience:

  • High School diploma required.
  • Veterinary Technician experience preferred
  • Experience working in veterinary and/or healthcare setting is a huge plus.
  • Self-motivated, with the ability to effectively prioritize 
  • Organized with the ability to multi-task in a fast paced environment.
  • Good problem solving skills.
  • Good verbal and written communication skills.
  • Proven ability to work effectively with end users
  • Attention to detail and accuracy.
  • Strong customer service attitude 

Antech Diagnostics provides sophisticated testing and consulting services used by veterinarians in the detection, diagnosis, evaluation, monitoring, treatment, and prevention of diseases and other conditions affecting animals. 

 

We are a rapidly growing, stable company with excellent advancement opportunity. Medical, dental and vision benefits, plus 401(k) plan and employee pet health benefits available, too! 

 

If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!

 

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