Antech Diagnostics, the largest exclusively commercial veterinary diagnostic laboratory in the nation, is in search of a Client Service - Knowledge Management Analyst working out of our Lake Success, New York and reporting directly to the VP, Client Service. Provided a job offer is made and accepted, we are offering a one-time Signing Bonus of $1,000.00 [minus all applicable taxes].
As part of the VCA Family, which operates the largest network of freestanding, full-service animal hospitals in the nation, Antech Diagnostics delivers state of the art testing and consulting services to practicing veterinarians. Our diagnostic spectrum of tests in the areas of chemistry, pathology, endocrinology, serology, hematology, and microbiology enhance veterinarians’ ability to detect, diagnose, evaluate and prevent disease and other conditions affecting animals.
The Client Service - Knowledge Management Analyst is a critical role within the Client Service Department that will build and maintain the knowledge management tool for the department. The knowledge management tool will help ensure all staff have a single source for all information to provide timely, consistent and accurate information. The analyst needs to become familiar with all of the Administrative, Client Service agents, Team Leads and Lab Coordinator roles and SOPs. This position will require extensive knowledge of the workflow of the department and interactions with laboratory operations. Excellent writing and communication skills and the ability to foster a team like environment are crucial for this role. The ideal candidate must have the ability to adjust materials so that people with varying levels of knowledge can comprehend the content of what is being presented. Additionally, this person must be highly organized and multi-task well
We are a rapidly growing, stable company with excellent advancement opportunity. Medical, dental and vision benefits, plus 401(k) plan and employee pet health benefits available, too!
If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!